Who We Are

EOH BPO is highly capable in all areas of HR management and has extensive experience in owning, administering and managing both generalist and specialist HR functions. We have provided leading organisations with tailor- made solutions to help them anticipate and solve their most complex human capital challenges.

Through HRO technologies and best practice methodologies, we provide employers with the opportunity to add value by alleviating onerous administration requirements and bringing innovation to the function. In addition, we help companies to improve their ability to manage increased regulatory demands and guidelines. In this regard, our team of skilled professionals comprises functional experts who are highly knowledgeable on matters pertaining to labour law, skills development, employment equity and Broad-Based Black Economic Empowerment (B-BBEE).

There are a number of key reasons companies choose to outsource their HR services to EOH BPO, which include:

Reducing costs and improving service quality
Achieving cost savings is often a primary objective of outsourcing HR. EOH's HRO professionals can assist in meeting cost reduction targets through HR process optimisation and effective programme delivery.

Gaining access to outside expertise
In addition to offering worldclass expertise, EOH BPO provides companies with access to superior technology without the burden of maintaining in-house systems with dedicated internal resources and large investments in technology.

Realigning/focusing on strategic HR priorities
Outsourcing helps relieve or remove the day-to-day burden of HR administration and HR programme management, enabling HR to focus on addressing more important business challenges. We help the organisation to focus on projects that add value to the organisation, rather than those that absorb costs.

Exploring natural adjacencies
A natural extension of HRO is to assist HR in finding innovative ways to save costs within complementary and overlapping areas. For example, a more efficient employee exit process will ensure that an organisation does not pay people longer than necessary or a wellness programme that changes behaviour will help employers minimise healthcare costs.
With so many strong motivating factors, it is easy to understand why more companies are considering outsourcing HR.

Driving strategic outcomes
The new agenda for HR leaders is shifting focus away from administration and compliance and pointing it towards executing strategy. As economic modelling, corporate governance and strategic marketing begin to enter the domain of HR, the HR professionals' tool kit is changing and expanding. All aspects relating to how employees interact with the organisation have to be managed in such a way that organisational success is enhanced and all stakeholders are optimally satisfied.
In this context, HR directors need to explore new and innovative HRM strategies and adapt existing HR practices that add value by helping their companies become more profitable and their employees healthier, wealthier and more productive.

Accepting a helping hand
There are a number of capabilities that companies seek when selecting a provider to whom they can outsource the administration of their HR services. HR decision-makers need to consider the range of services an outsourcing provider offers, relevant industry expertise, proven HR experience, innovative and value-adding offerings, ability to meet expectations and provide excellent service delivery.
Before handing over to an outside provider, companies want to know that the partner to whom they outsource can not only manage their HR programmes more optimally, but also deliver a range of value-adding benefits that help to reduce operational costs and transform the HR function.